What personal information we collect, how we use and protect it, and the choices and rights you have.
Golf Carts King (“we”, “us” or “our”) respects your privacy. This Privacy Policy explains what personal information we collect when you visit golfcartsking.com (the “Website”), contact us or buy from us, how we use it, and the choices you have.
1. Information We Collect
Information you give us:
Orders: your name, billing and shipping address, email address, phone number, and order details.
Account: if you create an account, your login details and order history.
Enquiries: the information you include when you call, email or use a contact form, such as your name, email, phone number and message.
Payment information: when you pay by bank transfer, we receive the payment details your bank sends with the transfer, such as the sender name and payment reference, and we use them only to match and record your payment. We never ask for or store your online banking password, card number or PIN.
Information collected automatically: when you use the Website, we and our service providers may collect technical information such as your IP address, browser and device type, pages viewed and the date and time of your visit. Some of this is collected using cookies (see section 5).
2. How We Use Your Information
To process and deliver your order, including arranging freight delivery or pickup.
To communicate with you about your order, returns, refunds and warranty questions.
To answer your questions and provide customer support.
To operate, secure and improve the Website and prevent fraud.
To comply with legal, tax and accounting obligations.
To send you marketing emails, only if you have asked to receive them. You can unsubscribe at any time using the link in any email.
3. How We Share Your Information
We do not sell your personal information. We share it only as needed with:
Freight carriers, to deliver your vehicle (name, delivery address and phone number).
Our bank and payment providers, to receive and refund payments and prevent fraud.
Service providers who host and maintain the Website, send emails or provide other services to us, under obligations to protect your information.
Authorities, when required by law, or to protect our rights, customers or others.
A successor business, if Golf Carts King is sold or merged, subject to this Privacy Policy.
4. Third-Party Services on Our Website
Our Website includes an embedded Google Map showing our location. When the map loads, Google may collect information such as your IP address under its own privacy policy. Links to other websites, such as manufacturer sites, are governed by those websites’ own privacy policies.
5. Cookies
We use cookies and similar technologies to keep your shopping cart and account working, remember your preferences, and understand how the Website is used. You can choose which non-essential cookies to accept using the cookie notice on our Website, and you can block or delete cookies in your browser settings. Blocking essential cookies may stop the cart and checkout from working.
6. How Long We Keep Your Information
We keep order and transaction records for as long as needed to fulfil your order, handle returns and warranty questions, and meet legal, tax and accounting requirements. Other information is kept only as long as it is needed for the purpose it was collected for.
7. How We Protect Your Information
The Website uses SSL encryption to protect information sent between your browser and our servers. We use reasonable administrative, technical and physical safeguards to protect your information. No method of transmission or storage is completely secure, but we work to protect your information and will act promptly if a security issue occurs.
8. Your Privacy Rights
Depending on where you live, including Texas, California and other U.S. states with consumer privacy laws, you may have the right to:
Know what personal information we hold about you and request a copy of it.
Ask us to correct inaccurate information.
Ask us to delete your information, subject to legal exceptions such as tax records.
Opt out of marketing emails, the sale of personal information, or targeted advertising. We do not sell personal information.
Appeal our decision if we decline your request.
To make a request, email contact@golfcartsking.com or call (512) 316-8409. We may need to verify your identity before responding. We will not discriminate against you for exercising your privacy rights.
9. Children’s Privacy
The Website is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, please contact us and we will delete it.
10. International Visitors
We are based in the United States, and your information is processed and stored in the United States. If you contact us or order from outside the United States, your information will be transferred to and processed in the United States.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last updated” date.
12. Contact Us
You can also send us a message through our contact page.
We use cookies to ensure that we give you the best experience on our website. If you continue to use this site we will assume that you are happy with it.
